Privacy Policy

Privacy Policy

Effective Date: [10 / Nov / 2024]

[ExpertAI] ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our AI-powered app ("the App"). By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information

To create an account, we collect basic information such as:

  • Name or username
  • Email address
  • Membership type (free, monthly, or yearly subscription)
  • Payment information for paid memberships (processed securely by third-party payment providers)

b) Usage Data

We collect data about how the App is accessed and used. This may include:

  • Device type (e.g., mobile phone)
  • IP address
  • Usage statistics such as time spent on the app, pages visited, and interactions with features.

c) User-Provided Content

Users ask questions to the AI and receive responses. The questions asked, and the responses provided may be logged to improve the AI’s performance. However, this data is anonymized and cannot be linked to individual users.

2. How We Use Your Information

We use your personal data to:

  • Provide and maintain the App's services, including managing both free and paid memberships.
  • Process payments for monthly and yearly subscriptions (using third-party payment processors).
  • Improve the functionality and performance of the AI.
  • Personalize your experience by remembering your preferences.

3. How We Share Your Information

We do not sell or share your personal information with third parties for marketing purposes. We may share your data only when required by law or in response to valid legal requests.

4. Data Retention

We retain your personal data only for as long as necessary to provide our services or as required by law. Payment details are handled by third-party payment providers and are not stored by us. Anonymized usage data may be retained for research and analytical purposes.

5. Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee the absolute security of your data.

6. Your Rights

You have the right to:

  • Access and update your personal information.
  • Delete your account and personal data.
  • Cancel or modify your membership (free, monthly, or yearly).
  • Withdraw consent for data processing at any time.

To exercise these rights, please contact us at [Insert Contact Information].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, with the "Effective Date" updated accordingly. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]